An engineering blog for engineers working in Audiovisuals, Telecommunications, Electronics, ICT, Computer Engineering, Multimedia and Telematics.

28 September 2022 | Posted by angela.tuduri

The impact of ICTs. Corporate governance

In the midst of the technological revolution, the use of Information and Communication Technologies (ICT) has become a determining factor for the survival and success of any company. As society connects with new technologies, industries and organizations must learn to govern their ICT infrastructures.  

A revolution that has generated new professional roles capable of responding to the current complexity of digital change. Innovation, information and technology managers (CIO, CTO, CDO...) prepared to understand and connect business, people and digital technology.   

Now, what is the importance of ICT in the future of companies? What skills does the future business technology leader need? Find out in the post!   

Digital transformation - revolution 4.0  

To better understand the deployment of information and communication technologies, we must understand the origin of this new technological revolution, also known as revolution 4.0.   

Based on big data, artificial intelligence and data science or data science among others, digital transformation can be defined as the process of using digital technologies to create new or improved processes, products or services.   

"63% of companies say that their technological processes in the cloud are better than before" Telefónica Tech  

A fundamental change in the way in which companies use digital technologies to create new or improved processes, products or services. A fundamental change in the way we interact with technology and how technology redefines the relationships between humans and machines.   

It is now possible to track people's behavior, their preferences and their interactions with other people and devices to a level unimaginable just a few years ago. It represents a completely new way of thinking, changing our understanding of what is possible both today and tomorrow.  

What are ICTs?  

ICTs have not only transformed the way we communicate or relate to each other. The way we work and manage the resources available in the company has also been transformed, becoming a key element for development work.  

Through these new technologies, communication between the company and the environment is speeded up, fostering teamwork, helping to promote products on the market and increasing the company's productivity.  

ICTs are constantly evolving with the development of new technologies and play a very important role in the business world. They have facilitated access to a greater amount of data and information, allowing personalization and the discovery of new communication techniques and workflows.  

Organizations insist on incorporating new technologies and ICT tools to improve business performance. A trend that is increasing over the years and will be inevitable in the future.  

This new trend has also led to an increase in training related to new technologies and digital transformation. It is not surprising that studies in data science, big data and/or business data analytics are positioned as the main programs and favorites of the students of the future. 

The technological era  

We live in the era of mobile devices. The number of people using smartphones and tablets is constantly increasing, which means that more and more companies are starting to offer their services and products through mobile applications and digital platforms.  

In short, we are witnessing the rise of social media. Social media platforms such as Instagram, Twitter, LinkedIn or TikTok have changed the way we communicate and interact with each other.   

Today, digital transformation and the incorporation of ICT governance is inevitable for companies that want to remain competitive in today's market.  

ICT characteristics   

Information and communication technologies have made it much easier to connect people and places. Their interactivity makes them much more attractive, allowing data and information sharing that connects people as never before.   

Among the most outstanding characteristics of ICTs are:   

  • Flexible: ICTs are designed to help people communicate and share information more easily and effectively. They can be used in a variety of ways to adapt to the needs of different companies and organizations.  

  • Instantaneous: With their arrival, new communication technologies have allowed the speed at which information can be exchanged or transmitted to increase considerably.   

  • Innovative: This field allows us to discover new areas of research. How can we connect more easily? ICTs open a world of possibilities for creating, storing, processing and communicating information.   

IT Governance  

IT governance is the system through which organizations manage and control their information technology resources. It includes the processes, policies and procedures that ensure that IT investments are aligned with business goals and objectives.  

One of the most important aspects of effective IT governance is the establishment of clear roles and responsibilities for those involved in the management of the organization's IT systems. Who will make the decisions about the technology projects to be carried out?  

The approach that an organization adopts for IT governance must be adapted to the organizational culture, structure and particular business objectives.  

The application of good governance practices in companies brings a number of benefits, including  

  • Improved decision making: Governance structures help ensure that decisions are made more effectively by considering the flow of information and communication between people, teams and environments.  

  • Alignment with business goals and objectives. IT decision-making must be aligned with the organization's global strategy and business objectives. This ensures that IT investments are made strategically and efficiently, and that they contribute to the achievement of business objectives.  

  • Transparency and accountability. All IT decisions must be made in a transparent manner, with full accountability for the results. This helps to ensure that everyone understands why certain decisions are made.  

In fact, they are now so important that there is a growing trend for companies to outsource their ICT needs. This means that the management and governance of these systems is becoming increasingly critical. 

Reasons to implement IT governance  

Deploying IT governance in an organization has many advantages. Perhaps the most important is that it ensures that information technology (IT) investments are aligned with the organization's overall business strategy.  

IT governance can also help improve communication and collaboration between IT and business units, which can lead to more efficient and effective use of resources. In addition, IT governance can help ensure that risks associated with information technology are properly managed. 

Companies of the future  

The companies of the future will be more focused on new ICTs and the use of information and communication technologies to improve business efficiency and productivity. There will be a trend towards more collaborative work models, as well as greater use of mobile devices and cloud computing. 

The companies of the future will be very different from those of today. Thanks to ICT, they will be able to operate much more efficiently and with less manpower. They will also be able to reach a wider audience with their products and services. In addition, ICT allows companies to connect with their customers on a more personal level and offer them better service.  

Business benefits of ICT  

In addition, the companies of the future will be able to:  

  • Increase business benefits through information and communication technologies.  

  • Globalize their products or services. With ICT, companies will be able to communicate and collaborate with employees and customers around the world in real time.  

  • Greater connectivity. Through ICT, companies will be able to collect real-time feedback from their customers and use this information to improve their products and services.  

  • Data augmentation. ICTs provide companies with large amounts of data that can be used to make better decisions about products or services.  

  • Business agility. Organizations will be able to respond quickly to the changes and opportunities that the current market presents and needs, leading to the growth and expansion of companies. 

Related studies  

Training related to new technologies and ICT is booming. Companies are looking for professionals able to respond to current technological challenges and boost digital business through ICT techniques and tools.  

At La Salle URL, a technological and innovative university, we train professionals able to model a TI governance and respond to the current labor demand with real and own projects.  

If you are thinking of expanding your technological knowledge, find your program with us and boost your professional future at La Salle Campus Barcelona. Programs such as the Master in Technology Management and Digital Innovation, the Master in Big Data or the Master in Data Science will prepare you to become a technology expert and develop all the current ICT techniques.  


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