Inbound marketing - How to get a good strategy
Thanks to technological progress, marketing strategies now reach a much wider and segmented audience. The evolution of advertising has brought with it countless opportunities when it comes to promoting our products or services.
Faced with this new window of digital window of possibilities, traditional marketing is being replaced by more creative strategies focused on personalized content for users. The digitization of processes, among others, is the main cause of these changes.
On today's post, we talk about inbound marketing, what is it, how is it used in digital marketing and what are its main benefits?
Inbound marketing - methodology
Happily, it doesn't matter what kind of company you are. Large, medium, small... Today, any organization can apply marketing techniques that serve to attract customers through its digital content.
This is known as Inbound marketing.
Inbound marketing is a combination of non-intrusive online advertising and website, or ecommerce optimization focused on your potential users. It revolves around three key points on which it bases its main strategy:
Inbound marketing techniques help to attract new customers and retain those who already know us. Transparency is a fundamental element in content marketing strategies. It promotes sales and trust among users.
Inbound marketing also encourages interaction between companies and potential customers. This allows companies to identify the best prospects for their services and generate leads. In short, a cost-effective way to increase company revenue.
How and when did inbound marketing emerge?
The digital transformation has found new ways of communication that have been affected and driven by new tools that bring us closer to people than ever before.
The arrival of the internet and new technologies are the main cause and reason for the paradigm shift in traditional marketing. In a new era for marketing and advertising, the consumer starts to become part of the brand through personalized products and more precise searches.
The consumer can choose among all the products the one he/she needs the most, and is no longer a passive user, but an active user.
Although the concept of inbound marketing has been used since the 1990s, it was not until 2005 that Hubspot creators Brian Halligan and Dharmesh Shah developed the idea fully.
From this perspective, the image of the consumer is distorted. Today, the consumer is part of the brand. The search for more personalized products is increasing and sharing interests and hobbies with brands is essential.
Inbound vs Outbound
But what about the outbound methodology, how and why do we use it in our marketing plan?
Outbound marketing is defined as the set of actions we use to capture users and customers in a direct and unidirectional way focused on sales. This methodology uses advertisements, commercials, posters... to impact the end user.
In this process, there is no interaction with the customer, so the main objective is focused on capturing the attention of many users, bringing them closer to the sale. We can define outbound marketing as a business opportunity in which the user is convinced to make a purchase.
What are the main differences between inbound and outbound marketing?
Strategies: while inbound marketing uses less intrusive methods, the outbound methodology is considered more aggressive and direct.
Media: the inbound methodology uses digital media, search engine strategies, blogs... and, on the other hand, outbound marketing focuses on more traditional and static advertising.
User/customer traffic: the traffic received by inbound marketing has no cost. Inbound marketing uses organic users who find us through search engines. Outbound marketing impacts paid advertising so that the user discovers the product or service and the need.
Imagine the phases of the classic marketing funnel; attraction, consideration, conversion and loyalty. Now transform it and make it circular. What do we get?
The flywheel is a cycle developed by HubSpot that encompasses the three main phases of the funnel, in an infinite loop. This allows the user to stay in a constant and continuous cycle.
With thewheel, you use the momentum of your satisfied customers to generate referrals and repeat sales. Basically, your business keeps spinning. - HubSpot
The phases that feed back into the wheel attract, engage and fascinate. This new method developed by HubSpot increases user engagement and loyalty. Experience also plays an important role in the flywheel as it is that user attraction that retains customers and increases their participation endlessly.
Inbound marketing is rapidly gaining popularity thanks to its ability to effectively target new customers without a large investment of resources. How do we develop a good inbound marketing strategy?
To implement a good inbound marketing strategy in an organization, it is very important to have the objectives, the customer journey and the buyer persona correctly established. In this way, we will be able to attract more precise and qualified user traffic, measure results and build customer loyalty.
The most important inbound marketing strategies are:
Attract: through actions such as event marketing or digital advertising such as Ads.
Engage: now that we have managed to increase traffic, we must convert users. Through social media interactions, we capture the user and offer solutions to their needs.
Loyalty: the costliest strategy is undoubtedly loyalty: how do we retain our users and customers? Do we know their level of satisfaction? With this strategy, we care about the user by taking care of their needs.
In addition, there are tools that support the inbound marketing methodology and facilitate the analysis, execution and measurement of the process. These include HubSpot, Google's keyword planner and Oracle. These tools allow us to collaborate between teams and collect data to help optimize all our actions.
The benefits offered by inbound marketing, among others, are:
Increases awareness: the content will show if your page is interesting to the public. If you have an impact on users, they will opt for your product with which they have already interacted.
Increases web traffic: when your content is of value, users increase. Search engines can recognize valuable content, so it will be easier for the end user to find the brand.
Increases engagement: constant publications increase website visits and help users to get to know us. In this way, they will become brand lovers and defenders of the brand.
Increases page conversion: Quality content seduces users, who will leave their data in exchange for the download of content, infographics, questionnaires... As traffic grows, the number of conversions increases, which helps generate leads for your database.
Inbound marketing is an effective way for companies and organizations to increase their revenue by attracting quality leads and customers without a large investment. It is undoubtedly a cost-effective strategy that thousands of marketers use every day.
Companies have greater access to the implementation of strategies that optimize digital positioning. Studies related to marketing and advertising also continue to increase. The growing demand for training in different aspects and areas of marketing opens new doors in the world of work.
Do you want to train in digital marketing? Discover the La Salle URL programs in Digital Marketing and Social Media Management, where you will learn the active concepts of digital marketing and the strategies that make up the digital marketing plan.